How can we help?
Quick answers about orders, delivery, payments and returns. Still stuck? Our team is here Monday to Saturday, 9 am to 6 pm.
Frequently asked questions
Do I need an account to order?
No. You can check out as a guest with your mobile number and email. Logging in later with the same email (we send you a code), or with Google, shows all your orders in one place, and your addresses are filled in for you next time.
How can I pay?
By UPI (GPay, PhonePe, Paytm, BHIM) or net banking through Razorpay, with 10% off the product price, or by cash on delivery. We do not accept credit or debit cards.
When will my order arrive?
We usually try to hand over your order to Delhivery within 1 working day, and you get tracking updates by email. Delivery time then depends on your pincode; you can check your pincode on any product page.
Can I cancel my order?
Yes, free of charge until it is shipped. Email info@belloherbals.com with your order number and we will cancel it for you. If you paid online, the full amount is refunded to the same UPI or bank account.
What if my product arrives damaged, wrong or expired?
Raise a return request from My orders within 7 days of delivery. We arrange a free pickup and send a replacement or refund.
Are Bello products Ayurvedic?
Yes. Every Bello product is made under Ayurvedic drug licence T-2430/Ayur from the Department of AYUSH, Telangana. Please read the label and use as directed.
Is my personal information safe?
Your phone number, email and addresses are stored encrypted and used only for your orders. We never see or store your UPI or bank details. Read our privacy notice.
Talk to us
Monday to Saturday, 9 am to 6 pm
Not happy with how we handled something? See grievance redressal.